What's the most important quality in a good employee? Honesty, dependability and the willingness to learn new things. Of course, a nice smile helps!!

What, to you, makes banking at Farmers different than banking elsewhere? We give that personal, one on one touch that no other institution can match.

Marylyn Sees | Drive-Up Supervisor (pictured above, left)
Number of years with Farmers: 7 years
Number of years in banking: 9 years

My personal philosophy of customer service is: To satisfy our customers; making them happy and staying with our bank.

What's the most important quality in a good employee? Friendly, efficient and confident.

What, to you, makes banking at Farmers different than banking elsewhere? Making customers feel like they're part of our family.

Customers of a locally owned bank are sometimes our neighbors and friends. The biggest challenge is to make ALL your customers feel like your neighbors and friends. You are able to identify their needs and show interest and concern when it's needed.

What's the most important quality in a good employee? Loyalty.

What, to you, makes banking at Farmers different than banking elsewhere? For me, being locally owned enables me to ask for assistance when a customer comes to me for a loan that might not conform to loan policy; although overall it would be a good loan. I have a chance to discuss it with someone and offer the customer alternatives. It's not always a yes or no answer. Customers appreciate that and know I tried to go the extra mile.